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Bridging cultural gaps following global team integration

Bridging cultural gaps following global team integration

Managers and engineers from three continents make an investment in learning ways to collaborate effectively as members of a dispersed team.

Challenge:

In the course of a reorganization, a global leader in powertrain technology decided to merge its historically separate R&D (research and development) teams based in the U.S., Germany, and Korea into one global team. Nearly a decade of separation had resulted in significant differences in process and approach among the engineers working at these sites, causing conflicts within the newly formed arrangement. The firm sought Aperian Global’s expertise in bridging the cultural gaps and improving the effectiveness of this new group.

Implementation:

Aperian Global designed and delivered a three-day session for the global leadership team to pave the way for mutual understanding among team members about each other’s national cultures and preferred working styles. Aperian Global’s online assessments and learning resources, including the GlobeSmart Profile and GlobeSmart Teaming Assessment, were used to prepare for the in-person session. The workshop content focused on country-specific profiles of Korea, the U.S., and Germany as well as techniques for managing remotely and driving team performance.

Results:

After completing the three-day workshop, team leaders departed with concrete strategies for improving team performance based on the identified strengths, weaknesses and priorities of their teams, as well as a solid understanding of key style differences and skills for working effectively across cultures.

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