Team Effectiveness

Teaming & Collaboration

Whether you’re a business owner, manager or staff member, you understand the importance of functioning as a cohesive team. Effective teamwork becomes even more crucial when operating in the global marketplace. However, assessing the effectiveness of a widely dispersed team, which is a commonplace occurrence in a global operation, can pose quite a challenge. We partner with our clients to build strategic teaming engagements and learning opportunities for team members and leaders to fine-tune individual and group performance.

The Impact of Culture on Global Team Effectiveness

Global, virtual teams are on the rise, yet the skills and behaviors required to thrive amidst this new way of working tend to lag behind.

Leaders with functional or project management responsibilities need to define strategies for team alignment to motivate global, remote employees.
Individual contributors require the skills to influence without authority in increasingly complex multicultural & matrix environments.
As mergers and acquisitions play a key role in corporate growth, newly integrated teams must understand the power of culture how it impacts the bottom line.

Innovative Teaming Solutions

Whether you’re charged with the responsibility of leading a virtual team or serve as a team member, we can make the process of assessing team effectiveness easier. We offer virtual team facilitation solutions that place a heavy emphasis on promoting cross-cultural teaming in a global organization.

Our solutions are based on the understanding that effective global teamwork takes work — it requires careful cultivation and the development of an entirely different mindset to maximize team performance on a global scale.

Our Global Team Effectiveness Assessment Process

Specific solutions include the GlobeSmart Teaming Assessment℠, an online tool that measures a team’s current level of effectiveness, while also providing valuable feedback for improving performance. Examples of other training programs include global team alignment, team skills development, team leader coaching & facilitated off-site team meetings.

We have more than 25 years of experience and expertise in facilitating global talent development through training, consulting and online learning. Read on to learn more about how our team effectiveness assessment solutions can improve your organization’s overall performance in the global marketplace.

Ernest Gundling, co-author of Leading Across New Borders, suggests different strategies that can be used to improve global team performance including aligning the priorities of team members.

Read our thoughts & latest news related to Team Effectiveness

Team Effectiveness: Our Point-of-View

Team development programs should serve to enhance in-role learning; initiatives must connect to strategic business goals

High performing global teams need to be cultivated via ongoing touchpoints; they rarely just happen

Managing global & virtual teams requires a different mindset from general co-located teams

Most team development initiatives are biased toward home country preferences; we consider a global perspective

Global & virtual teams often do not follow a linear development process; a holistic approach is necessary

Case Studies

Integrating pharmaceutical R&D teams based in Japan & the U.S.

Challenge:

A few years after acquiring a U.S. company and absorbing it as a subsidiary, a Japanese pharmaceutical company made the decision to globalize its R&D function in order to streamline internal processes and increase revenue. The company asked Aperian Global for guidance and expertise in integrating the U.S. and Japanese research teams.

Solution:

After conducting stakeholder interviews in English and Japanese, Aperian Global leveraged its cultural expertise to facilitate the change management process in both the U.S. and Japan. Aperian’s multifaceted approach combined high-level strategy consulting with practical classroom learning.

To begin the process, Working with the U.S. and Working with Japan sessions were conducted in order to instill a critical mass of employees with cross-cultural awareness and skills. Team-building workshops, as well as one-on-one developmental coaching sessions, were conducted for the global integration team leaders. Short-term expatriate exchange assignments were arranged, with Aperian providing pre-departure and repatriation training. Ongoing cross-cultural and change management consulting by Aperian have further paved the way for a smooth merger of global R&D resources.

Results:

As a result of Aperian Global’s facilitation of the change management process, the Japan-based company has seen an increased sense of “one team” among its Japanese and U.S. employees. The company successfully launched a new organizational structure leveraging the integrated teams.

Building high-performing virtual teams

Challenge:

A global professional services firm with over 150,000 employees working in more than 150 countries was challenged with creating a collaborative, productive environment for a newly formed team of sixty senior leaders. Members of this new team were based in multiple locations around the world. It was highly unlikely that the group would ever come together physically, so it was paramount that the team be able to work effectively in a virtual environment.

Solution:

Through investing in an enterprise-wide GlobeSmart® license, the firm partnered with Aperian Global to leverage the differences in work styles among the team members. GlobeSmart personal profiles were used as a basis for virtual facilitated discussions, highlighting team member similarities and differences and demonstrating ways to maximize both. Team members were able to explore how to modify their work styles to interact effectively with one another, build relationships, manage meetings, and make decisions efficiently.

Results:

This virtual, diverse team came to understand the need for conscious development of team norms and to recognize the extent to which cultural differences can affect collaboration. The discussions around the GlobeSmart profiles resulted in a stronger, more productive team with a new set of skills to manage virtual interactions effectively.

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