Inside Aperian Global: Jason Overton
In our interview series, Inside Aperian Global, you will get to know the passionate people that drive Aperian Global’s mission, values, and day-to-day operations. Aperian Global’s employees will provide you with a sneak peek into their work lives and share stories about themselves. This month, we spoke with Jason Overton, our Director of Market Development, based in Nashville, Tennessee, USA.
Jason, you have been part of the global learning and solutions industry for 14 years. What do you like most about this field?
I’m inspired by the passion of the people in this industry and delivery consultants for inclusion, global leadership, global teams, and developing a global mindset. In addition, I appreciate the overall mission of the organization, “to enable individuals, teams, and organizations to work effectively across boundaries”.
How would you describe your current role?
I work closely with new clients to understand their needs in a global context and help devise learning solutions to meet their employees’ needs with training, coaching, and online tools.
What are the biggest trends in learning and development in this volatile, uncertain, complex and ambiguous (VUCA) environment that multinational corporations find themselves in in 2017?
Some of the biggest trends include the development of learning pathways and curated content with digital librarians at companies. In addition, organizations increasingly want 90-minute to 2-hour in-person or facilitated virtual sessions on specific themes working across boundaries like Cultural Agility or Communicating Effectively Across Cultures.
What would you say are the main challenges for employees working on global business transformation projects?
Working globally can be quite complex. Individuals need to understand the local context and build skills to work effectively with diverse work styles. Effective communication is one of the main challenges and has many sub-areas, such as establishing credibility, getting clear agreement, building teamwork, giving feedback, and resolving conflict.
Can you provide a few examples of recent business transformation projects?
We are often called in to support global change initiatives that involve employees and partners across boundaries. It could be a BPO, a post-acquisition integration, or a managed services change effort. The projects often require support across all levels to help employees work more effectively in a global context. This includes senior leaders, directors/regional leads, and frontline employees. We tailor our approach to working with each audience and have specific programs targeted at each group.
Lastly, tell us something that we don’t know about you yet.
Outside of work, I often split my time between tennis, hiking, and going to concerts. I’m most interested in poetry, checking out new writers, and honing my skill as a writer.